User Agreement
This User Agreement ("Agreement") is a legally binding agreement and governs the licensing and use of the workforce management software, including but not limited to the web platform, the iOS mobile application, and the Android mobile application (collectively, the "Software"), from Slash Limited ("We", "Us" or "Our"), a limited company incorporated in Hong Kong.
By signing up for an account, clicking “I agree,” or by installing or using any part of the Software, You ("You" or "Your") acknowledge and agree that You have read, understood, and agree to be bound by the terms of this Agreement. If You are using the Software on behalf of an entity, You represent that You have the power and authority to bind that entity to this Agreement.
1. SCOPE OF USE
You may only use the Software for Your internal business purposes. You may not modify, alter, or adapt the Software or merge all or part of it with any other software without Our prior written consent. You may not reverse engineer, reverse compile, decompile the Software or create derivative works, reproductions, or adaptations of the Software or access or discover its source code or any trade secret related to the Software. You may not remove or obscure any notice relating to Our Intellectual Property Rights. You may not sell, lease, rent, or sublicense the Software to any third party.
2. FEES AND PAYMENTS
- 2.1 Payment Authorization: You agree to pay the fees as specified at the time of purchase or subscription. You authorize Us to charge Your provided payment method via our third-party processor (Stripe) for all applicable fees.
- 2.2 Automatic Renewal: For subscription-based services, You explicitly authorize Us to automatically charge Your payment method at the start of each renewal term until the service is cancelled.
- 2.3 Fee Adjustments: We may increase the Fees at any time to reflect changes in Our standard rates and charges. Any increase in recurring subscription fees will be applied to the next billing cycle.
- 2.4 Taxes: The Fees are exclusive of all taxes, levies, and duties imposed by taxing authorities. You shall be responsible for the payment of all such taxes, levies, and duties.
- 2.5 No Refunds: To the maximum extent permitted by law, all payments are non-refundable. No refunds, credits, or adjustments will be issued for partial use, service disruptions (including scheduled maintenance), or any bugs encountered within the Software.
3. CONFIDENTIAL INFORMATION
We and You agree not to disclose, duplicate or otherwise reproduce, directly or indirectly, each other’s Confidential Information in whole or in part. We and You further agree to use each other’s Confidential Information solely for the purposes of exercising each other’s rights stated under this Agreement or other rights that are clearly contemplated by this Agreement.
4. DATA RIGHTS & AI USAGE
- 4.1 Grant of License: You must provide Us with data to enable Your use of the Software. You agree to grant Us a non-exclusive, transferable, perpetual, irrevocable, fully paid-up license to use, host, and store this data for Our operational needs.
- 4.2 AI and Analytics: You specifically agree that We may use, adapt, and commercialize anonymized or aggregated data (data that does not identify specific individuals) to improve Our AI algorithms, develop new features, and perform system analytics.
- 4.3 Moral Rights: You irrevocably consent to Us and Our agents doing any acts that might otherwise constitute a breach of Your Moral Rights in the data provided, including the right to adapt or amend the information to ensure the functionality and improvement of the Software.
5. INTELLECTUAL PROPERTY RIGHTS
- 5.1 Ownership: We own all Intellectual Property Rights in the Software, including any improvements, modifications, or enhancements. You obtain no right or interest in the Software.
- 5.2 IP Indemnity: If the Software is held by a court to infringe a third party’s copyright, We may at Our own expense: (a) modify the Software; (b) obtain a license for You; or (c) if neither is commercially reasonable, terminate the service and refund the last payment made. This states Our exclusive liability for IP infringement.
6. WARRANTY DISCLAIMER
The Software and the Website are provided “as is” without warranties of any kind, either express or implied. We do not warrant that the Software will operate uninterrupted or error-free, that the system will be available during regular maintenance, or that any materials made available to You are accurate, complete, reliable, current, or error-free. We disclaim all warranties, express, statutory, and implied, including, but not limited to, the implied warranties of accuracy, quiet enjoyment, non-infringement, merchantability, and fitness for a particular purpose.
7. LIMITATION OF LIABILITY
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7.1
Specific Disclaimers: We specifically disclaim all liability for any loss, damage, or expense attributable to:
- System Bugs: Any glitches, software errors, or inaccuracies in AI-generated output, rosters, or timesheets.
- Service Disruptions: Any downtime, including scheduled maintenance or failures of third-party infrastructure.
- Cyber Events: Any unauthorized access, hacking, or data leakage, unless caused by Our gross negligence.
- Mobile & Hardware: Any failure of the Software to perform due to device incompatibility, lack of GPS signal, hardware failure, or the user disabling necessary permissions (such as location or notifications).
- 7.2 No Consequential Loss: In no event are We liable for indirect, special, incidental, or consequential damages, including loss of profit, revenue, opportunity, or reputation.
8. MOBILE APPLICATION TERMS (APP STORE & GOOGLE PLAY)
- 8.1 Platform Acknowledgement: You acknowledge that this Agreement is between You and Us only, and not with Apple Inc. or Google LLC. We are solely responsible for the Software.
- 8.2 Maintenance: You acknowledge that Apple and Google have no obligation whatsoever to furnish any maintenance and support services regarding the Software.
- 8.3 Compliance: You must comply with all applicable third-party terms of agreement (e.g., your wireless data service agreement) when using the Software.
9. TERMINATION
- 9.1 Termination for Breach: We may terminate this Agreement immediately if You breach a provision and fail to remedy it without prior notice.
- 9.2 Termination at Will: We may terminate this Agreement for any reason whatsoever upon 7 days’ written notice.
- 9.3 Effect: Upon termination, You must immediately cease use of the Software. Termination does not prejudice any claims accrued up to the date of termination.
10. GOVERNING LAW
This Agreement is governed by the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Hong Kong.